What if I have a Google Pay® transaction issue?
Answers for the following Google Pay® transaction issues are available on this page: Nothing appears on the Mobile Device or Terminal when Checking Out Mobile Device displays a “Card Cannot be Read” or Similar Error Message GooglePay Transaction is Declined at Checkout Nothing appears on the Mobile Device or Terminal when Checking Out Ensure the point […]
How do I check out with my Beniversal Card? (Google Pay®)
To check out with your Beniversal Card using Google Pay®, follow these instructions: Unlock your phone. You do not need to open the Google Pay application If you have multiple cards and the Beniversal Card is not your default card, tap and hold the Beniversal Card and drag it to the top of the wallet […]
What if I have an Apple Pay® transaction issue?
Answers for the following Apple Pay® transaction issues are available on this page: Nothing appears on the Mobile Device or Terminal when Checking Out Mobile Device displays a “Card Cannot be Read” or Similar Error Message Apple Pay Transaction is Declined at Checkout Nothing appears on the Mobile Device or Terminal when Checking Out Ensure the […]
What if I have a Samsung Pay® transaction issue?
Answers for the following Samsung Pay® transaction issues are available on this page: Nothing appears on the Mobile Device or Terminal when Checking Out Mobile Device displays a “Card Cannot be Read” or Similar Error Message Nothing appears on the Mobile Device or Terminal when Checking Out Ensure that the card reader/terminal supports Samsung Pay. Samsung […]
How do I check out with my Beniversal Card? (Samsung Pay®)
To check out with your Beniversal Card using Samsung Pay®, follow these instructions: To access your cards, swipe up from the bottom of the lock screen. Swipe to your desired card When prompted to verify your identity, place your finger on the home button. To use your Samsung Pay PIN instead, touch PIN and enter […]
How do I check out with my Beniversal Card? (Apple Pay®)
To check out with your Beniversal Card using Apple Pay®, follow these instructions: When prompted to pay, hold your device within a ½ inch to an inch of the contactless (NFC) terminal. An image of your card will appear on the screen. If you have multiple cards within Apple Pay, you may need to switch […]
How do I set up my card for digital wallets?
Add your card to a digital wallet to make contactless payments. Adding your card to your preferred digital wallet In order to complete registration, the mobile phone number associated with your digital wallet must be on file with BRI. Follow the appropriate process below to add a new card. Add card to: If you intend to […]
What is the device compatibility for digital wallets?
Device compatibility for Apple Pay: iPhone 7® Plus, iPhone 7, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone SE Device compatibility for Samsung Pay: Galaxy® S8, Galaxy S8 +Galaxy® S7, Galaxy S7 Edge, Galaxy Note5, Galaxy Note7, Galaxy S6 Edge, Galaxy S6 Edge+, Galaxy S6, Galaxy S6 Active Device compatibility for Google […]
What is a digital wallet?
A digital wallet allows you to make contactless payments through your Beniversal® Prepaid Mastercard® or eTRAC® Prepaid Mastercard® from BRI. Digital wallets supported by BRI include Samsung Pay®, Apple Pay®, and Google Pay®.
